Water Contingency Planning

Water contingency planning ensures your business can continue operating if your water supply is disrupted. Whether you’re a small office or a large manufacturing site, losing access to water can have serious consequences. A well-prepared plan helps minimise downtime and keep your business running smoothly.

What is water contingency planning?

Water contingency planning is a backup plan that helps your business manage disruptions to its water supply. Every business relies on water in some way, from offices that need water for hygiene and tea to production facilities that depend on it for manufacturing processes.

Without a contingency plan, an unexpected water outage can lead to significant disruption. This may mean sending staff home for office-based businesses, while production sites could face costly downtime, missed order quotas, and financial losses. By preparing in advance, you can reduce the risks and protect your operations.

What is the process of putting a water contingency plan in place?

Putting a water contingency plan in place is straightforward and involves the following three key steps.

water audit

Water audit

A water expert will visit your business to assess your water usage. This water audit determines how much water your business would need in an emergency.

Plan creation

Plan creation

Your tailored water plan will outline the delivery process, the volume of water your business can expect, and clear instructions so staff know what to do during a supply disruption.

Save time

Delivery timeline

You’ll receive an estimated timeframe for emergency water delivery based on your audit, location, and business type.

What should I do if my business water supply is interrupted?

If your water supply is interrupted, follow these steps based on whether or not you have a contingency plan in place.

If you don’t have a contingency plan:

  • Contact your business water supplier
    Inform your business water supplier about the disruption, and they will liaise with the local water company to resolve the issue. In most cases, they may already be aware of the problem.
  • Expect delays
    Without a contingency plan, waiting for the local water company to fix the issue can result in lengthy delays, impacting your operations.
  • Check for existing cover
    Some businesses assume they have a contingency plan in place, only to discover too late that their contract doesn’t include an emergency water supply.

If you have a contingency plan:

  • Contact your plan account manager
    Simply call your account manager to activate your emergency water supply.
  • Receive your emergency water
  • Tankers of water will be delivered within the timeframe specified in your plan, based on your business size, location, and industry.

Key benefit of a contingency plan

While your supplier and wholesaler work to restore the main supply, your emergency water delivery ensures your business operations continue without disruption.

What are the most common industries that need water contingency plans?

A water contingency plan is crucial for businesses that rely on water for more than just basic facilities. Industries that depend on water as part of their core operations should consider implementing a plan to avoid costly disruptions.

Even smaller businesses can face significant disruption if their water supply is interrupted, impacting essential facilities like toilets, washrooms, and kitchens.

Agriculture

Agriculture

Water is essential for irrigation, livestock, and crop production. Any disruption can severely impact yields and animal welfare.

Drink production

Drink production

Water is a key ingredient in beverage manufacturing, making a constant supply vital to production.

Food production

Food production

Food production facilities rely heavily on water for cleaning equipment, processing ingredients, and maintaining hygiene standards.

Energy

Energy

Power plants and energy facilities rely on water for cooling systems and to generate electricity.

Hospitality & hotels

Hospitality & hotels

Hotels, restaurants, and leisure venues need water for guest facilities, cleaning, and food preparation.

Industrial manufacturing

Industrial manufacturing

Manufacturing processes often require water for cooling, cleaning, or as part of the production process.

What are the most common causes of interrupted water supply?

Many factors can interrupt your water supply, and without a contingency plan in place, these disruptions can seriously impact your business. By understanding the most common causes, you can reduce the risk and ensure your business continues operating smoothly if an issue arises.

Visit our full guide on business water interruptions for more information.

Burst or leaking pipes

Burst or leaking pipes

Damaged or ageing pipes can crack or burst, causing sudden water loss or commercial water leaks that disrupt your supply.

Local network outages

Local network outages

Issues within the wider water network, such as maintenance work or system failures, can temporarily cut off your water supply.

Drainage charges

Contaminated water supply

If contamination is detected, your water supply may be halted to prevent unsafe water from reaching your premises.

water pressure

Low water pressure

Reduced water pressure can significantly impact your water flow, slowing down essential processes or halting production.

Preventative maintenance

Preventative maintenance

Regular pipe maintenance can help identify small leaks early and prevent them from developing into major issues that could disrupt your business.

What costs would my business incur if my water supply was disrupted?

A water supply disruption can lead to several indirect costs that may significantly impact your business. These can include:

Penalties for missed deadlines

Penalties for missed deadlines

Failing to meet contractual deadlines for order fulfilment can result in costly penalties.

Loss of sales revenue

Loss of sales revenue

Production halts due to a water supply issue can reduce output and lost sales.

Increased overtime costs

Increased overtime costs

Once the water supply is restored, staff may need to work overtime to catch up on delayed production.

Potential regulatory fines

Potential regulatory fines

Non-compliance with industry regulations due to halted processes may lead to fines or legal consequences.

Customer dissatisfaction

Customer dissatisfaction

Delays and service interruptions can damage customer relationships and harm your business reputation.

Recommended business water suppliers for contingency plans

While AquaSwitch does not directly provide water contingency plans, our water experts can connect you with trusted suppliers that do. We recommend the following three business water suppliers that offer reliable contingency plans:

Wave

Wave

Wave Utilities is a trusted business water supplier that provides tailored contingency plans designed to keep your business running during unexpected water supply disruptions. Their expert team will assess your water usage and develop a plan to suit your business needs.

Water Plus. Commercial water supplier

Water Plus

Water Plus offers comprehensive water contingency plans, ensuring you have a clear process in place for emergencies. They specialise in supporting businesses of all sizes with effective solutions to minimise disruption.

Source for business

Source for Business

Source for Business provides tailored water contingency plans designed to support a wide range of industries. Their team can advise on emergency water storage, delivery solutions, and best practices to keep your business running smoothly during a disruption.

AquaSwitch can save you money on your business water bill

Use our simple business water comparison service to find the best deal and save thousands on your business water rates. Follow these three easy steps:

postcode

Enter your business postcode

Enter your business postcode in our simple form and provide some basic information about your business.

Compare prices

Compare water suppliers

Our experts will provide you with your water comparison, showing you a range of suppliers with competitive rates and helping you identify the best deal.

Switch Water

Switch and save

Choose your preferred supplier, and we’ll handle the business water switch to ensure a seamless transition, helping you save money on your water bills.